Interim Technical Director to a £6M turnover business unit, responsible for all technical activity within the business
Established key technical issues for technology-driven liquids disinfection system business, in particular those creating contractual liability
With a very limited budget, directly addressed and resolved the most business critical issues
Began recovery of underlying technology and eliminated millions of pounds of liability for potentially substantial claims (for non performance)
As Interim Technical Director for a business designing and producing medium pressure ultra violet disinfection systems, I defined the critical technical issues – limiting the number of new developments, compliance and the need for a programme to rebuild the science underpinning the company’s products – whilst ensuring a balance between immediate demands and the medium term. Having defined the issues, I managed the change of direction.
Within weeks, I identified the fundamental cause of problems for a newly launched product range and took action to make the problems manageable and create a technical and commercial recovery of major contracts.